Quick answers to the most common questions about our smart home devices.
Get your smart home device up and running in just a few minutes.
Check that all accessories are included and the device shows no physical damage before powering on.
Plug in or install batteries. Wait for the indicator LED to blink, signaling pairing mode.
Download our Smart Home app from the App Store or Google Play and create a free account.
Tap '+ Add Device', select your product, and follow the guided Wi-Fi pairing process.
Mount the device using the included hardware. Run a quick test from the app to confirm everything works.
Set scenes, schedules, and routines to make your home truly smart.
Everything you need to know about your device's coverage.
All smart home devices are covered against manufacturing defects for 24 months from the date of purchase.
If a defect is confirmed within the warranty period, we'll replace your device at no cost.
Submit a claim through the Feedback tab or email avera@gamail.com with your order ID and a short description.
Accidental damage, unauthorized modifications, water damage on non-waterproof models, and normal wear & tear.
Need to file a claim? Use the Feedback tab or email avera@gamail.com
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